QAE3 – Quality Assurance Engineer​

Chart Your Course: Guiding Your Journey!

I plan and execute testing of features and report issues to the team, fix quality process and educational problems in order to improve the long term quality. I help other teams to plan and execute the testing phase and to apply the process in order to increase quality.

Area of ownership and autonomy
– I own and deliver projects to achieve the team goals;
– I independently find the right solution or use existing approaches to solve a problem;

Organization reach and level of influence
– I work within the scope of my team with high level guidance from my EM3 and manager;

Technical levels that impacts the business
– I am responsible for my team. I define and deliver milestones for a project. I may be a technical lead for a projects on my team;
– I have a product expertise that I leverage to help the clients to determine the right solutions to their problems; 
– I actively mentor new hires, interns and less experiences peers by providing lead by example principle;

1. Results

Responsibility​Expected behavior
Impact– I deliver the team goals on time and with high quality;
– I understand my customers, their business goals and my team goals; I ensure that my work has impact;
– I can identify when my results are below the expectations and communicate them with my manager;
– I get the work done by focusing on the core of the problem while prioritizing the right things;
Ownership– I proactively identify new opportunities to improve the current state of the projects and processes;
– I take responsibility for failures within my team and take action to mitigate them;
– When there is a barrier (emotional or physical) I find a way to unblock myself and get on top of the situation to identify the problem and to find a solution; 
Decision making​– I make informed decisions by consulting the management and the clients to understand the big picture;
– I understand the implications of my decisions and its short-term/long-term risks;
– I make decisions on time without cutting corners that would compromise my clients and management trust; 

2. Direction

ResponsibilityExpected behavior
Agility– I embrace changes and adapt to them;
– I can navigate during ambiguous situations and remain resilient during ups and downs;
Innovation– I ask questions and contribute to new ideas;
– I experiment with the new approaches and share my findings with the peers;
Strategy– I work with my manager to set realistic short-term/long-term goals and break them down into action items;
– I execute the agreed action items as an engineering manager, within the team;

3. Talent

ResponsibilityExpected behavior
Personal growth– I ask for a feedback from my peers, proactively, and act on it;
– I am self-aware about my strengths and weaknesses (areas for development);
– I initiate and drive discussion with my manager about my aspirational goals and seek out opportunities to learn and grow
Hiring– I contribute to the process of interviewing and assessing candidates in order to identify talent;
– I am able to represent the findings to my management and decision makers; 
Talent development– I model integrity and high standard of excellence for my work. I influence my peers to achieve best practices;
– I support the growth of my peers;
– I provide honest feedback to my peers to help them learn and grow;

4. Culture

ResponsibilityExpected behavior
Communication– I tailor my communication based on the audience, presenting it clearly and concisely at the right tone;
– I proactively share information so the right people are informed and aligned;
– I foster effective communication across teams, management and promote a collaborative culture;
Collaboration– I build relationships across teams and help get a positive outcome;
– I proactively communicate and coordinate with my team, other teams, management and clients;
– I am capable of working with clients to identify blind-spots in their ideas and problems;
– I avoid blame and solve the problems, disagreeing when necessary;
Organizational health– I contribute positively to the team (engage in team lunches, team activities, helping new team members to onboard);
– I listen to other people perspectives and tend not to rely on my personal biases;

5. Craft

ResponsibilityExpected behavior
Testing fluency– My testing is informed by the specs and the project architecture and implementation of a feature. 
– My test cases includes thorough edge cases, including those that are not explicitly or called out in the specification.
– I have deep understanding of the project testing area, the system, integration points and use that information to achieve accurate test coverage;
– I have deep expertise in one or more areas of testing (front-end, back-end, automation, usability, or specific framework or testing platform) and familiarity with other types of testing;
– I can consistently point out non-obvious flaws or scenarios which are not specified in a spec; 
– I can consistently notice bugs that are not obviously wrong behavior but rather wrong assumptions;
– I can sometime identify the core cause of the problem and explain the area where they occur;
– I provide highly valuable test case review in areas I have knowledge with;
– I can effectively decide which cases should be automated and which should be left for manual testing;
Testing strategy– I independently identify high risk projects that I will be part of;
– I plan and execute testing on medium to large sized features;
– I am able to propose and advice quality metrics for the projects I work on with assistance of engineering manager and manager;
– I prioritize test coverage, based on the following criteria (main line path vs number of users on a platform, customer impact, performance issues, etc.);
Quality process strategy– I understand the established quality assurance processes and drive them effectively. 
– I notice and address the gaps in the process of quality assurance;
– I may drive quality assurance processes across multiple teams;
– I am capable of taking on highly impactful quality related work that is not being done on the team even if it is beyond the scope of the QA responsibilities;
Quality assessment– I proactively and clearly report status and identified risks to the team and the partners where I am part of;
– I detect and alert the team to important risks they are unaware of and work with the team to mitigate them;
– I notice upfront and advocate for addressing quality risks on my projects;
Quality advocacy– I effectively teach and explain testing strategy to my team and peers;
– I provide clarity and principles regarding which bugs should be addressed;
– I show strong customer empathy and use it to argue for improving the product flows or experiences that are not obviously flawed;
– I effectively leverage the data from quality metrics to advocate for improving the customer impact via product improvements;

6. Compensation

Base salary range: starting from 1148 EUR.

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